Freight Policy
All orders over 30Kg must be delivered to a commercial business facility with a forklift (MHE). This will not include residential properties due to the Terms and Conditions provided by freight carriers nationally. These include TNT, Toll, Followmont, Hi-Trans and all other local and interstate carriers.
Please note that carriers now consider that farms with a house on them are a residential property.
Residential Deliveries
All deliveries over 30Kg will be delivered to the closest freight depot available to the shipping address you provide or by you confirming for it to be sent to a local commercial business with unloading facilities. Eg Local Ag Supplies, Co-op, Engineering Workshop etc.
At Earthmoving Warehouse we endeavour to supply you your goods as soon as possible.
Most in-stock items are shipped within 1 to 5 business days but please bear in mind that some products will take longer.
Depending on the make and model of your machine lead times to fabricate hitches, frames or custom orders may take a little longer.
When items are picked up by the freight company you will be sent a consignment note so you can track your order.
Free Freight Policy
Offer:Earthmoving Warehouse’s Free Freight offer applies to select products across our store and to customers within Australia.
Eligibility:This offer is valid for all customers located within Australia.
The offer applies to orders placed directly through Earthmoving Warehouse, either via the website, written or over the phone.
This offer is limited to selected products only, addition products not noted as free freight may incur a charge – even if packaged with the free freight products.
Free freight applies to delivery to the closest carrier depot chosen by Earthmoving Warehouse based on the customer's delivery address.
Customers cannot choose a specific carrier or depot location, however Earthmoving Warehouse can explore alternative delivery locations based on the customers local knowledge.
This offer does not cover any additional fees associated with the delivery process, such as special handling charges.
There is no minimum order value required for this free freight offer.
Offer Duration:Earthmoving Warehouses reserves the right to modify or discontinue this offer at any time without prior notice.
Returns:In the event of a return, the customer is responsible for any return freight charges.
Standard return policy applies to all purchases. Please refer to our return policy for details.
Earthmoving Warehouses reserves the right to change or update these terms and conditions at any time without prior notice.
Contact:
For any questions regarding our freight policy, please contact Earthmoving Warehouses customer service by phone at 0459 927 346 or email us at sales@earthmovingwarehouse.com.au